We all lead such busy lives these days that it’s become vital to be able to do things on the go. Our smartphones have become an indispensable part of our lives; whether it’s keeping in touch through social media, grabbing an Uber to get to that next meeting or arranging a grocery delivery on the commute home. Hey, you can even call someone to say, ‘hi’, if you’re still a bit old-school.
So why is it still so difficult to book a medical appointment? That’s what we thought, which is why we developed our Smartphone Booking portal.
Here’s how it works. As soon as we receive a referral from a GP, a text message is sent to the patient from our systems. One click takes the patient to our portal, where they can choose a suitable appointment from a list of dates and locations. Once chosen, the appointment is confirmed and added to the patient’s calendar, with an email generated with all the pre-appointment information the patients will need. Two minutes, job done, back to the avocado salad!
Since launch earlier this summer, more than 10,000 patients have already used this 24/7 service to make their lives easier, and we’re so delighted with how popular it’s been that we’re expanding it and making it available to even more patients. We’re determined to #makehealthcarebetter in every way we can.