Safe attendance at your InHealth appointment: COVID-19

As a partner of the NHS, InHealth is proud to have been supporting the NHS every step of the way in the fight against COVID-19, with InHealth staff redeploying into the NHS 111 service, Nightingale Hospitals and directly into NHS Trusts.

We have also continued to provide a number of InHealth services to our patients, so that wherever possible, they can access the vital healthcare that they need.

We understand that during the current national crisis, some of our patients may have concerns about attending appointments in clinical environments, so we want to reassure all patients that at every InHealth clinical setting – whether a mobile unit, standalone diagnostic centre or hospital facility – our staff are equipped with the most appropriate personal protective equipment and resources to deliver healthcare services, in line with Government and NHS England guidance.

The health of our patients remains an absolute priority at InHealth and we continue to take the necessary steps to protect the safety and wellbeing of everyone that we see.

Every member of InHealth staff will wear appropriate personal protective equipment during patient appointments and every location is decontaminated and cleaned, in line with national guidance, including after every patient appointment.

We are also pre-screening every patient when they attend, to make sure that we take the right action and provide the right support.

Now more than ever, providing healthcare and diagnostic services is so important in maintaining the health and wellbeing of people across the UK. At InHealth, we are resolutely focussed on making sure that we balance the need for vulnerable patients to self-isolate or shield, alongside their health needs and having access to vital services that avoid further complications later on.

Our team is here to support every patient that we see, so please rest assured that we are doing everything we can to ensure your safety.

Partnership established to increase NHS diagnostics capacity in fight against COVID-19

A new partnership between independent sector diagnostics providers and the NHS has been announced today which will increase the supply of state of the art scanners and expert radiographers, playing a key part in the accurate diagnosis of people with suspected Covid-19 infection.

In total the partnership, brokered by the Independent Healthcare Providers Network (IHPN), will see 33 scanners being made available to the NHS, along with 300 radiographers and clinical assistants who will operate the service across the country 24 hours a day, 7 days a week. If used at full capacity, over 23,500 scans could be conducted each week.

The computerised tomography (CT) scans will form an integral part of the fight against the Covid-19 virus, alongside oral swab tests using RT-polymerase chain reaction [RT-PCR] test kits. CT scans of the lungs are a reliable way to diagnose Covid-19, and the process is quick. It takes less than 15 minutes to complete, and diagnosis can be immediate depending on image review pathways.

CT scan images are produced as thin ‘slices’ and clearly detail changes within lung tissues, (as opposed to standard chest X-rays, which provide an ‘overview’ picture). These slices give clinicians a clear picture of what is going on inside a patients’ lungs. CT scans are not only a key diagnostic tool, but they can be used to monitor disease progression too.

David Hare, Chief Executive of the Independent Healthcare Providers Network said: “The independent sector is immensely proud to be partnering with the NHS to provide both scanning facilities and resources to assist on the frontline in managing the Covid-19 pandemic.

“Alongside scanning facilities, independent diagnostics providers are also ensuring that they are supporting the NHS with expert radiographers specifically trained in CT, to provide the best possible diagnostic care at NHS hospitals during this pandemic. We would like to thank all our colleagues for their hard work and dedication during this challenging time.”

Additional information:

  • As part of the contract with the NHS, Alliance Medical Limited will be supplying 16 scanners, InHealth 13 scanners and Cobalt Health 4 scanners
  • This statement was issued by The Independent Healthcare Providers Network – the representative body for independent sector healthcare providers. Our members deliver a very diverse range of services to NHS and private patients including acute care, primary care, community care, clinical home healthcare, diagnostics and dentistry. Follow IHPN on Twitter @IndHealthPN or IHPN’s CEO David Hare on Twitter @dhareuk

InHealth partnered with NHS to support COVID-19

InHealth is proud to have worked with the NHS for more than 25 years, providing a range of healthcare solutions across the UK and treating more than 3 million patients each year.

At this time of national emergency, our relationship with the NHS has never been more important and we are incredibly pleased that as an Independent Healthcare Provider, a partnership agreement has been signed with the NHS, to provide additional, critical capacity and resource.

Supported by our team of 2,500 staff, a range of InHealth diagnostic services is fully committed to the NHS, providing scanning services, staff, equipment and other resources to support our National Health Service in fighting the ongoing COVID-19 pandemic.

InHealth is doing everything that we can to support the NHS, alongside other independent healthcare providers, and we will do so for however long is necessary.

7th InHealth Radiographer Reporting Study Evening

Artificial Intelligence in Radiography – The Robots are coming!

Whether we are excited, fearful or just plain sceptical….. one thing for certain is that Artificial Intelligence in healthcare is here to stay (or on the way, for the sceptics) BUT IT WILL change the way we deliver clinical services.

In the world of Radiology, AI has been the main topic of discussion over recent years. The main focus of published research is firmly on how it will impact the role of the radiologist. So what about the profession of radiography, and practice of radiographers?

“AI in Radiography: The Robots are coming” will bring together a panel of specialists from across imaging with speakers from Academia, Radiology, The Society & College of Radiographers & The British Institute of Radiology.


Sri Redla, President Elect, British Institute of Radiology
Introduction to AI in Radiography

Christina Malamateniou, 
Academic’s perspective

Kevin Tucker, Society and College of Radiographers 
The SCoR’s position on AI

Rizwan Mallik, Consultant Radiologist – Royal Bolton NHS Foundation Trust
Radiologist’s perspective

Watch the full event below

Coronavirus and attending patient appointments

InHealth has all been in touch with all patients booked for appointments, to advise them that they should refrain from attending appointments if they have been diagnosed with Coronavirus or have been asked to self-isolate.

For general information about the Coronavirus and whether it is suitable for you to attend an appointment, please visit

InHealth Group and Northumbria Healthcare NHS Foundation Trust win Best Healthcare Provider Partnership at the HSJ Awards

We are pleased to announce that InHealth and the Northumbria team won the ‘Partnering for the Future’ award alongside the Northumbria Healthcare NHS Foundation Trust at this years’ HSJ Partnership Awards.

The HSJ Partnership Awards celebrate the most effective partnerships with the NHS and highlight the benefits which working with the private and third sectors can bring to patients and NHS organisations. This award is true testament to showing how a fantastic relationship between the NHS and the independent sector really can work!

The judges felt that this partnership was brilliantly simple and simply brilliant. There was a really good use of data and clearly articulated benefits for patients and for the NHS provider. This powerful service showcases excellent customer service and national and global learning.


InHealth have worked with Northumbria Healthcare Foundation Trust for more than 15 years, helping it deliver the MRI services needed to meet the needs of its local population of more than 500,000. During that time, three new MRI scanners have been installed in the trust’s hospitals and a mobile service introduced.

In 2004, the trust and InHealth worked together to deliver an MRI at North Tyneside Hospital. With many different departments, specialties and teams involved, the first wide-bore scanner in the north east was installed, with InHealth’s radiographers and the trust’s consultant radiologists working together.

In 2008 a second scanner was introduced at the Wansbeck Hospital, to cope with demand, and in 2015 a third one was installed to provide emergency MRIs at the trust’s newly built specialist emergency care hospital. InHealth now provides 30,000 scans a month from the trust’s static scanners and through a mobile service.   This has meant the trust is able to offer patients a timely service with waiting times from referral reducing from 4.5 weeks to under 2 weeks over the last 12 months and very high patient satisfaction rates.

The trust and InHealth are currently working together to introduce an improved service at Hexham General Hospital through an MRI department with a static scanner to replace the existing mobile service. Planning this has required working closely with staff – InHealth has invited radiology staff to an open forum to discuss concerns and this has led to adjustments to the planned work to ensure best use is made of limited space and patient flow is helped.

This long-term relationship is marked by a commitment to innovation, and a willingness to engage with patients and staff. InHealth’s involvement with the patient experience network has led to many changes in the way the service is provided – the trust and InHealth have introduced changes to how dementia patients are cared for and how anxiety is managed. Currently, InHealth is working on reducing “did not attends.”

InHealth has also worked with other trusts with learning from all its contracts informing how it works with others. At Kingston Hospital, it worked on the refurbishment of the trauma and orthopaedics department and the introduction of new scanners.  In Cumbria, it is working on cardiology services.  All this work – and that at Hexham – has required close working with the trusts’ staff to minimise disruption and ensure requirements for met.

Trust staff have also visited the patient referral centre run by InHealth In Rochdale which deals with 33,000 appointments a month: the trust wants to improve its administrative systems, and this has provided insights into a different model.

To have all our hard work recognised is a wonderful achievement. Thank you and congratulations to our fantastic Northumbria team – both InHealth and NHS – what a fantastic start to 2020!

To read more, please click here.

InHealth introduces UK’s first Virtual Cockpit technology, in partnership with Siemens Healthineers

InHealth and Siemens Healthineers have introduced the UK’s first application of syngo Virtual Cockpit technology at Frimley Park Hospital, enabling the delivery of remote scanning assistance allowing the rapid transfer of specialist knowledge between MRI scanners – leading to an improvement in access to clinical experts, improved efficiency and enhanced patient experience.

syngo Virtual Cockpit is a software solution that is designed to assist the sharing of knowledge and management of scanning procedures from a distance. Expert colleagues are given access to view the workstations on a number of scanners, within the same network and they can provide timely ‘over the shoulder’ or ‘live coaching’ support to staff when required, without having to be in the room.

In a UK first, with the approval of Frimley Health NHS Foundation Trust, InHealth has worked with Siemens Healthineers to introduce this technology at their dedicated MRI Unit within Frimley Park Hospital.

Using the technology, remote radiographers can virtually connect with on-site radiographers in real time, through headsets, conference speakers or chat to discuss current cases. Through in-room cameras and workstation images of patients, injectors and the workflow can be seen by experts to enable them to seamlessly provide verbal guidance or take control of the scanner via Siemens Healthineers’ syngo Expert-i software.

The syngo Virtual Cockpit brings many benefits, including an easy-to-use system that can help alleviate the pressures of knowledge bottlenecks and staff shortages to ultimately help increase patient satisfaction.

It also provides:

  • Remote support for routine examinations, as well as rare and challenging examinations
  • The ability for radiographers to call on a colleague for live support
  • A solution for bottlenecks caused by holiday/illness/nightshifts
  • The ability for radiographers from other sites to remotely assist staff on-site
  • Training support, where less-experienced radiographers can access hands-on, remote training, while keeping quality high.

Graham Ogden, Director of Operations, said: “InHealth is delighted to be introducing this state-of-the-art technology in partnership with Siemens Healthineers, as a way of improving patient care. For our staff, being able to digitally access the skills and expertise of other colleagues will deliver great collaboration and teamwork, which will improve the overall efficiency and quality of our services.”

Ben Reed, syngo Business Manager, said: “Siemens Healthineers syngo Virtual Cockpit software is now in use in a number of countries around the world, and we were delighted that InHealth agreed to be our UK Pilot for this new functionality. This first install, at Frimley Park Hospital, practically next door to our own offices, was the ideal test bed, and it is great to work with such an engaged team from InHealth, both from the technical side and the clinical side. We look forward to working together over the next few months to realise and quantify the potential benefits of the solution, and to a wider roll-out across the InHealth fleet in the future.”

Find out more here:

Official opening of InHealth’s dedicated MRI facility at Kingston Hospital NHS Foundation Trust

Since 2009, InHealth has been providing a first-class MRI service to NHS patients at Kingston Hospital.

Building on this partnership, InHealth were awarded a 15-year contract in 2017 to provide an exclusive, fully managed MRI service with 3 new MRI scanners that would support the growing demand for MRI services in the area and deliver

a flexible and responsive service to maximise patient dignity and privacy.

With a brief to support the Trust in meeting this demand within a compromised physical environment, in 2017, InHealth began the project by refurbishing the Trust’s Bernard Meade Wing – a decommissioned pathology lab that was stripped out and refurbished to support the Trust in temporarily re-locating their Trauma and Orthopaedics department.

The second phase saw the permanent Trauma and Orthopaedics department refurbished, with the team moving in, in October 2018.

And then the third phase – construction of the new InHealth MRI building – a purpose built, 3 storey facility with 2 new Siemens MRI scanners, a 3T Skyra and a 1.5T Aera.

To complete the project, the existing MRI department was refurbished and a new 1.5T Aera installed.

As an InHealth, standalone MRI facility built on the Trust’s grounds, each phase of the project brought an opportunity to deliver innovation and fresh thinking that would make the most of the restricted space available, while integrating and refreshing the existing facilities.

From demolition and ground works, to unforeseen challenges with pipework not known before construction, InHealth worked in partnership with Kingston Hospitals to avoid any disruption to the everyday service, arranging weekend installation and construction so that patient care was unaffected. Through a team of dedicated Project Managers, InHealth liaised with contractors and clinicians to plan every aspect of the complex build to make sure that quality and accessibility of service was prioritised.

Within three months, the Trauma and Orthopaedic department refurbishment was completed in October 2018 and less than a year later, the new MRI facility was ready to welcome patients and deliver a full MRI service.

Today, more than 40 InHealth staff manage the day-to-day operations of the unit, seeing over 70 patients every day – both in and outpatients. In partnership with Kingston Hospitals NHS Trust, we deliver a fantastic patient experience and continue to build on the strong partnership that provides valuable collaboration and learning to ultimately improve patient care and our ability to make healthcare better, now and in the future.

The official opening took place on Tuesday 5th November, with Geoff Searle, InHealth Chief Executive, Linda Mestre, Imaging Services Manager, the InHealth team and representatives from Kingston Hospitals NHS Trust.


InHealth Group announces new Chairman and Chief Executive Officer

InHealth Group is pleased to announce the appointment of Geoff Searle as Chief Executive Officer – InHealth, with Richard Bradford, current CEO, moving into the role of Chairman for InHealth Group Holdings PLC. Geoff has been part of the InHealth Executive Team as Managing Director, Integrated Services, since March 2017. As Chief Executive Officer, Geoff takes on responsibility for all InHealth operations, combining the former Integrated Services and Specialist Services divisions.

6th InHealth Radiographer Reporting Study Evening

Pathways, Practitioner, Promotion: The role of the radiographer

Over the last 25 years, we have seen the role of a radiographer develop considerably. Evolution of healthcare has necessitated changes in roles, shifting care across the entire workforce including assistant, practitioner and advanced practitioners.

The health service, however, is demanding more and more. In particular, the Allied Health Professions, including radiographers, are being required to upskill in order to cope with the new models of care and streamlined pathways, all in a backdrop of significant capacity issues facing radiology. This is in addition to our own workforce crisis, so how do we manage this demand?

InHealth Reporting, in conjunction with the SCoR & BIR are proud to present our 3rd Annual North Region Study Evening; Pathways, Practitioner, Promotion: The role of a radiographer, where we will aim to take a closer look at this challenge. We once again have an excellent panel of speakers who will offer their expertise and insights into what is required from our profession to deliver against the demands of today’s NHS. We ask how the 3 “P’s” can enable radiographers to influence the outcomes of the main “P” in all of this……The Patient!


Penny Owens, Director of Allied Health Professionals
Division Of Cancer, Diagnostics and Clinical Support – RCR/SCoR reporting standards & the role of the NHS Assembly

Dr Richard Booton, Clinical Director for Lung Cancer & Thoracic Surgery and Professor of Respiratory Medicine
University of Manchester – Implementing a Rapid Pathway Service

Dr Sammy Quaife, Senior Behavioural Scientist
University College London – Behavioural challenges and opportunities of introducing lung cancer screening in the UK

Fiona Thow, Head of Imaging Services Transformation
NHS Improvement – What does the National Imaging Strategy mean for Radiographers?

View the full presentation: The Role of the Radiographer Full Presentation

Watch the full event here