InHealth introduces UK’s first Virtual Cockpit technology, in partnership with Siemens Healthineers

InHealth and Siemens Healthineers have introduced the UK’s first application of syngo Virtual Cockpit technology at Frimley Park Hospital, enabling the delivery of remote scanning assistance allowing the rapid transfer of specialist knowledge between MRI scanners – leading to an improvement in access to clinical experts, improved efficiency and enhanced patient experience.

syngo Virtual Cockpit is a software solution that is designed to assist the sharing of knowledge and management of scanning procedures from a distance. Expert colleagues are given access to view the workstations on a number of scanners, within the same network and they can provide timely ‘over the shoulder’ or ‘live coaching’ support to staff when required, without having to be in the room.

In a UK first, with the approval of Frimley Health NHS Foundation Trust, InHealth has worked with Siemens Healthineers to introduce this technology at their dedicated MRI Unit within Frimley Park Hospital.

Using the technology, remote radiographers can virtually connect with on-site radiographers in real time, through headsets, conference speakers or chat to discuss current cases. Through in-room cameras and workstation images of patients, injectors and the workflow can be seen by experts to enable them to seamlessly provide verbal guidance or take control of the scanner via Siemens Healthineers’ syngo Expert-i software.

The syngo Virtual Cockpit brings many benefits, including an easy-to-use system that can help alleviate the pressures of knowledge bottlenecks and staff shortages to ultimately help increase patient satisfaction.

It also provides:

  • Remote support for routine examinations, as well as rare and challenging examinations
  • The ability for radiographers to call on a colleague for live support
  • A solution for bottlenecks caused by holiday/illness/nightshifts
  • The ability for radiographers from other sites to remotely assist staff on-site
  • Training support, where less-experienced radiographers can access hands-on, remote training, while keeping quality high.

Graham Ogden, Director of Operations, said: “InHealth is delighted to be introducing this state-of-the-art technology in partnership with Siemens Healthineers, as a way of improving patient care. For our staff, being able to digitally access the skills and expertise of other colleagues will deliver great collaboration and teamwork, which will improve the overall efficiency and quality of our services.”

Ben Reed, syngo Business Manager, said: “Siemens Healthineers syngo Virtual Cockpit software is now in use in a number of countries around the world, and we were delighted that InHealth agreed to be our UK Pilot for this new functionality. This first install, at Frimley Park Hospital, practically next door to our own offices, was the ideal test bed, and it is great to work with such an engaged team from InHealth, both from the technical side and the clinical side. We look forward to working together over the next few months to realise and quantify the potential benefits of the solution, and to a wider roll-out across the InHealth fleet in the future.”

Find out more here:

InHealth Group and Northumbria Healthcare NHS Foundation Trust shortlisted as finalists for HSJ Partnership Awards 2020

InHealth and Northumbria Healthcare NHS Foundation Trust are delighted to announce that its partnership has been shortlisted for a national award.

The two organisations, which have worked together for 15 years to provide MRI services, are nominated for the Best Healthcare Provider Partnership with the NHS Award, at the HSJ Partnership Awards 2020, recognising our dedication to improving healthcare.

To be shortlisted as a finalist for these awards, despite tough competition, is a mark of real achievement for InHealth and Northumbria Healthcare. The submission, which focussed on partnering for the future, has been selected based on diligence, ambition and positive impact that the project has had on both practitioners and patients within the healthcare industry.

The greatest value of the partnership is the benefit it has brought to patients across Northumberland and North Tyneside. MRI scan appointments are now easily accessible across a wide geographical area, seven days a week and up to 14 hours per day, within 2.5 weeks of the patient’s referral being received. This facilitates greater patient choice, while significantly reducing travel time and the associated costs for many patients.

Graham Ogden, Director of Operations at InHealth, said: “We are absolutely delighted to have been shortlisted for this healthcare provider partnership award, which recognises the truly collaborative approach to partnership working that we have had with Northumbria Healthcare for many years.

“Since 2004, InHealth has been supporting the trust to deliver improved outcomes for patients, so to be chosen among the other incredible nominees is a wonderful achievement. This nomination is a fantastic boost for everyone involved in the continued projects that we deliver with our NHS partner at Northumbria and I am confident that it will continue to improve.”

Dr Rahul Dharmadhikari, Consultant Musculoskeletal Radiologist and Business Unit Director for clinical support and cancer services at Northumbria Healthcare NHS Foundation Trust, said: “We are pleased that our long-standing partnership with InHealth to provide high quality MRI services across our trust has been shortlisted for this national award.

“Over the last 15 years we have worked together to give our patients across Northumberland and North Tyneside greater access to scans in a timely manner and it is fantastic news that this is being recognised by this award nomination.”

HSJ editor Alastair McLellan comments: “We would like to congratulate InHealth Group and Northumbria Healthcare Foundation Trust on being nominated in the category of Best Healthcare Provider Partnership with the NHS ahead of the HSJ Partnership Awards 2020. We are looking forward to welcoming them to the ceremony in February, to join us in recognising the very best collaborations and innovations in the healthcare sector.“This year’s finalists are of an outstanding calibre and all of them are exceptionally dedicated to enhancing healthcare across the UK.”

The winners will be selected following a rigorous, “live panel” judging stage ahead of the HSJ Partnership Awards 2020 awards ceremony. Held at the Park Plaza Westminster on 27 February, the evening will provide a great opportunity for influential figures to unite and celebrate the achievements of their industry peers. The awards evening is expected to be attended by leaders and professionals from both the NHS and private sector as well as figures from non-clinical backgrounds to celebrate innovation and collaboration in healthcare. This year’s chosen charity partner is MediCinema a charity dedicated to improving the wellbeing of patients, their families and carers across the UK through the magic of the shared cinema experience.

Official opening of InHealth’s dedicated MRI facility at Kingston Hospital NHS Foundation Trust

Since 2009, InHealth has been providing a first-class MRI service to NHS patients at Kingston Hospital.

Building on this partnership, InHealth were awarded a 15-year contract in 2017 to provide an exclusive, fully managed MRI service with 3 new MRI scanners that would support the growing demand for MRI services in the area and deliver

a flexible and responsive service to maximise patient dignity and privacy.

With a brief to support the Trust in meeting this demand within a compromised physical environment, in 2017, InHealth began the project by refurbishing the Trust’s Bernard Meade Wing – a decommissioned pathology lab that was stripped out and refurbished to support the Trust in temporarily re-locating their Trauma and Orthopaedics department.

The second phase saw the permanent Trauma and Orthopaedics department refurbished, with the team moving in, in October 2018.

And then the third phase – construction of the new InHealth MRI building – a purpose built, 3 storey facility with 2 new Siemens MRI scanners, a 3T Skyra and a 1.5T Aera.

To complete the project, the existing MRI department was refurbished and a new 1.5T Aera installed.

As an InHealth, standalone MRI facility built on the Trust’s grounds, each phase of the project brought an opportunity to deliver innovation and fresh thinking that would make the most of the restricted space available, while integrating and refreshing the existing facilities.

From demolition and ground works, to unforeseen challenges with pipework not known before construction, InHealth worked in partnership with Kingston Hospitals to avoid any disruption to the everyday service, arranging weekend installation and construction so that patient care was unaffected. Through a team of dedicated Project Managers, InHealth liaised with contractors and clinicians to plan every aspect of the complex build to make sure that quality and accessibility of service was prioritised.

Within three months, the Trauma and Orthopaedic department refurbishment was completed in October 2018 and less than a year later, the new MRI facility was ready to welcome patients and deliver a full MRI service.

Today, more than 40 InHealth staff manage the day-to-day operations of the unit, seeing over 70 patients every day – both in and outpatients. In partnership with Kingston Hospitals NHS Trust, we deliver a fantastic patient experience and continue to build on the strong partnership that provides valuable collaboration and learning to ultimately improve patient care and our ability to make healthcare better, now and in the future.

The official opening took place on Tuesday 5th November, with Geoff Searle, InHealth Chief Executive, Linda Mestre, Imaging Services Manager, the InHealth team and representatives from Kingston Hospitals NHS Trust.


InHealth Group announces new Chairman and Chief Executive Officer

InHealth Group is pleased to announce the appointment of Geoff Searle as Chief Executive Officer – InHealth, with Richard Bradford, current CEO, moving into the role of Chairman for InHealth Group Holdings PLC. Geoff has been part of the InHealth Executive Team as Managing Director, Integrated Services, since March 2017. As Chief Executive Officer, Geoff takes on responsibility for all InHealth operations, combining the former Integrated Services and Specialist Services divisions.

6th InHealth Radiographer Reporting Study Evening

Pathways, Practitioner, Promotion: The role of the radiographer

Over the last 25 years, we have seen the role of a radiographer develop considerably. Evolution of healthcare has necessitated changes in roles, shifting care across the entire workforce including assistant, practitioner and advanced practitioners.

The health service, however, is demanding more and more. In particular, the Allied Health Professions, including radiographers, are being required to upskill in order to cope with the new models of care and streamlined pathways, all in a backdrop of significant capacity issues facing radiology. This is in addition to our own workforce crisis, so how do we manage this demand?

InHealth Reporting, in conjunction with the SCoR & BIR are proud to present our 3rd Annual North Region Study Evening; Pathways, Practitioner, Promotion: The role of a radiographer, where we will aim to take a closer look at this challenge. We once again have an excellent panel of speakers who will offer their expertise and insights into what is required from our profession to deliver against the demands of today’s NHS. We ask how the 3 “P’s” can enable radiographers to influence the outcomes of the main “P” in all of this……The Patient!


Penny Owens, Director of Allied Health Professionals
Division Of Cancer, Diagnostics and Clinical Support – RCR/SCoR reporting standards & the role of the NHS Assembly

Dr Richard Booton, Clinical Director for Lung Cancer & Thoracic Surgery and Professor of Respiratory Medicine
University of Manchester – Implementing a Rapid Pathway Service

Dr Sammy Quaife, Senior Behavioural Scientist
University College London – Behavioural challenges and opportunities of introducing lung cancer screening in the UK

Fiona Thow, Head of Imaging Services Transformation
NHS Improvement – What does the National Imaging Strategy mean for Radiographers?

View the full presentation: The Role of the Radiographer Full Presentation

Watch the full event here

Celebrating Allied Health Profession (AHP) Day

Today is AHPs day, which takes place across the country and is a grass root opportunity for AHPs to come together and celebrate being part of the AHP family. It’s is a social movement to enable AHPs to collaborate within services, organisations and regions to:

  • Improve awareness of the roles of the 14 allied health professions (see below)
  • Demonstrate the achievements of local services and their impact on patient care and population health
  • Support integrated working with other services and organisations
  • AHPs are now the second largest healthcare workforce with significant opportunities to support delivery of the NHS long term plan

In the UK, allied and scientific health professions include:

  1. Art Therapists
  2. Drama therapists
  3. Music therapists
  4. Chiropodists/podiatrists
  5. Dietitians
  6. Occupational therapists
  7. Operating Department Practitioners
  8. Orthoptists
  9. Osteopaths
  10. Paramedics
  11. Physiotherapists
  12. Prosthetists and Orthotists
  13. Radiographers
  14. Speech and language therapists

At InHealth, we have almost 600 Allied Health Professionals, the majority of which are Radiographers, but also include Physiotherapists and Operating Department Practitioners.

These roles play an integral part in how we make healthcare better and provide excellent services to our patients, with many of the people in these roles having developed their careers over a number of years, both at InHealth and in other organisations.

Thank you to all of our Allied Health Professionals!

InHealth ranked at number 167 on the 15th annual Sunday Times Grant Thornton Top Track 250

We are pleased to announce that InHealth has been ranked at 167 on the Sunday Times Grant Thornton Top Track 250.

Published on Sunday 6th October 2019, the 15th annual Sunday Times Grant Thornton Top Track 250 league table ranks Britain’s private mid-market growth companies with the biggest sales. The 41 companies headquartered in the southeast (compared to 38 in 2018) have made a strong contribution to the regional economy.

These companies, which include InHealth, increased combined sales 15% to £9.1bn and operating profits 39% to £769m and employ more than 58,000 people.

This ranking at number 167 demonstrates InHealth’s sustained growth in the last year, as we continue to add to the number of tests, scans and examinations that we carry out for more than 2 million patients annually.

Top Track 250 is sponsored by Grant Thornton and Lloyds Banking Group, and compiled by Fast Track, the Oxford-based research and networking events firm.

InHealth Woodlands MRI Centre – Frimley Park Hospital: Official opening

On Wednesday 4th September, we officially opened the new InHealth Woodlands MRI Centre, based at Frimley Park Hospital.

InHealth has had a long-standing relationship with Frimley Health NHS Foundation Trust for more than 25 years, having started with just one scanner in the main hospital. Opened in 1993 by Virginia Bottomley MP, the centre saw approximately 50 patients each week and was open Monday – Friday, 9am – 5pm.

Today, InHealth Woodlands MRI Centre is open 7 days a week, 14 hours a day and scans an average of 100 body parts each day. With 40 staff, including 16 Radiographers, the centre houses 2 scanners, with the addition of InHealth’s third MRI scanner located in the main hospital.

The centre operates smart booking, which maximises the number of patients that can be seen during the day and allows the team to offer complete flexibility on appointments.

InHealth Woodlands MRI Centre is a BUPA approved MRI centre and can accommodate patients of all ages. The centre also has a very low rate of claustrophobic refusal to scan, which is down to the fantastic team of Radiographers and Assistants, the facilities and the modern wide bore scanners. It also provides a bright, ultra-modern working environment for the MRI team; a team that has done a wonderful job in mobilising the centre and maintaining an exceptional level of service and care.

We are delighted to continue our great working relationship with Frimley Health NHS Foundation Trust and look forward to welcoming patients at InHealth Woodlands MRI Centre for years to come.


Update on PET-CT services in the Thames Valley area

Joint statement from NHS England and Improvement, Oxford University Hospitals NHS Foundation Trust, and InHealth

The NHS is committed to detecting more cancers earlier to save more lives. That means a major increase in scanning and diagnostics, so patients can easily access services like PET-CT scanning.

To that end, NHS England and Improvement, Oxford University Hospitals (OUH) NHS Foundation Trust, and InHealth are pleased to announce we have now signed a formal partnership agreement.

It creates new and additional services for patients who need these important services across the Thames Valley provided by InHealth while sustaining the PET-CT scanning service on the Churchill site provided by the OUH.

These brand-new scanning facilities will be based in Milton Keynes (Milton Keynes University Hospital NHS Foundation Trust), Swindon (Great Western Hospitals NHS Foundation Trust) and Reading (Royal Berkshire NHS Foundation Trust) provided by InHealth using highly skilled clinical staff.

The new sites will use modern mobile scanners, with the aim of putting in place permanent facilities in the longer term.

This new arrangement will help reduce waiting times, as well as ensuring the easy transfer of scans and scan reports between different doctors and sites in more convenient locations for patients across the region.

In time, there may also be an opportunity to develop additional local scanning services across the Thames Valley.

BSE Development Programme delivers first graduate

Following our recent accreditation from the British Society of Echocardiography as a Training Department, we are delighted to announce the successful graduation of our first BSE Development Programme trainee Monica Masini.  Monica, who is a Cardiac Physiologist, achieved this with the on-going support of Cheryl Barton, Head of Echo and Edwina Heath, Regional Operations Manager, who presented her with her certificate last week.  InHealthGroup is the first private Echo organization to have received British Society of Echocardiography (BSE) Accreditation as a Training Department, training echocardiographers in the UK.  This accreditation which is recognized throughout the UK and Europe, helps to ensure the competency of the echocardiographers of the future.  Many congratulations Monica!