Coronavirus and attending patient appointments

InHealth has all been in touch with all patients booked for appointments, to advise them that they should refrain from attending appointments if they have been diagnosed with Coronavirus or have been asked to self-isolate.

For general information about the Coronavirus and whether it is suitable for you to attend an appointment, please visit

InHealth Group and Northumbria Healthcare NHS Foundation Trust win Best Healthcare Provider Partnership at the HSJ Awards

We are pleased to announce that InHealth and the Northumbria team won the ‘Partnering for the Future’ award alongside the Northumbria Healthcare NHS Foundation Trust at this years’ HSJ Partnership Awards.

The HSJ Partnership Awards celebrate the most effective partnerships with the NHS and highlight the benefits which working with the private and third sectors can bring to patients and NHS organisations. This award is true testament to showing how a fantastic relationship between the NHS and the independent sector really can work!

The judges felt that this partnership was brilliantly simple and simply brilliant. There was a really good use of data and clearly articulated benefits for patients and for the NHS provider. This powerful service showcases excellent customer service and national and global learning.


InHealth have worked with Northumbria Healthcare Foundation Trust for more than 15 years, helping it deliver the MRI services needed to meet the needs of its local population of more than 500,000. During that time, three new MRI scanners have been installed in the trust’s hospitals and a mobile service introduced.

In 2004, the trust and InHealth worked together to deliver an MRI at North Tyneside Hospital. With many different departments, specialties and teams involved, the first wide-bore scanner in the north east was installed, with InHealth’s radiographers and the trust’s consultant radiologists working together.

In 2008 a second scanner was introduced at the Wansbeck Hospital, to cope with demand, and in 2015 a third one was installed to provide emergency MRIs at the trust’s newly built specialist emergency care hospital. InHealth now provides 30,000 scans a year from the trust’s static scanners and through a mobile service.   This has meant the trust is able to offer patients a timely service with waiting times from referral reducing from 4.5 weeks to under 2 weeks over the last 12 months and very high patient satisfaction rates.

The trust and InHealth are currently working together to introduce an improved service at Hexham General Hospital through an MRI department with a static scanner to replace the existing mobile service. Planning this has required working closely with staff – InHealth has invited radiology staff to an open forum to discuss concerns and this has led to adjustments to the planned work to ensure best use is made of limited space and patient flow is helped.

This long-term relationship is marked by a commitment to innovation, and a willingness to engage with patients and staff. InHealth’s involvement with the patient experience network has led to many changes in the way the service is provided – the trust and InHealth have introduced changes to how dementia patients are cared for and how anxiety is managed. Currently, InHealth is working on reducing “did not attends.”

InHealth has also worked with other trusts with learning from all its contracts informing how it works with others. At Kingston Hospital, it worked on the refurbishment of the trauma and orthopaedics department and the introduction of new scanners.  In Cumbria, it is working on cardiology services.  All this work – and that at Hexham – has required close working with the trusts’ staff to minimise disruption and ensure requirements for met.

Trust staff have also visited the patient referral centre run by InHealth In Rochdale which deals with 33,000 appointments a year: the trust wants to improve its administrative systems, and this has provided insights into a different model.

To have all our hard work recognised is a wonderful achievement. Thank you and congratulations to our fantastic Northumbria team – both InHealth and NHS – what a fantastic start to 2020!

To read more, please click here.

InHealth introduces UK’s first Virtual Cockpit technology, in partnership with Siemens Healthineers

InHealth and Siemens Healthineers have introduced the UK’s first application of syngo Virtual Cockpit technology at Frimley Park Hospital, enabling the delivery of remote scanning assistance allowing the rapid transfer of specialist knowledge between MRI scanners – leading to an improvement in access to clinical experts, improved efficiency and enhanced patient experience.

syngo Virtual Cockpit is a software solution that is designed to assist the sharing of knowledge and management of scanning procedures from a distance. Expert colleagues are given access to view the workstations on a number of scanners, within the same network and they can provide timely ‘over the shoulder’ or ‘live coaching’ support to staff when required, without having to be in the room.

In a UK first, with the approval of Frimley Health NHS Foundation Trust, InHealth has worked with Siemens Healthineers to introduce this technology at their dedicated MRI Unit within Frimley Park Hospital.

Using the technology, remote radiographers can virtually connect with on-site radiographers in real time, through headsets, conference speakers or chat to discuss current cases. Through in-room cameras and workstation images of patients, injectors and the workflow can be seen by experts to enable them to seamlessly provide verbal guidance or take control of the scanner via Siemens Healthineers’ syngo Expert-i software.

The syngo Virtual Cockpit brings many benefits, including an easy-to-use system that can help alleviate the pressures of knowledge bottlenecks and staff shortages to ultimately help increase patient satisfaction.

It also provides:

  • Remote support for routine examinations, as well as rare and challenging examinations
  • The ability for radiographers to call on a colleague for live support
  • A solution for bottlenecks caused by holiday/illness/nightshifts
  • The ability for radiographers from other sites to remotely assist staff on-site
  • Training support, where less-experienced radiographers can access hands-on, remote training, while keeping quality high.

Graham Ogden, Director of Operations, said: “InHealth is delighted to be introducing this state-of-the-art technology in partnership with Siemens Healthineers, as a way of improving patient care. For our staff, being able to digitally access the skills and expertise of other colleagues will deliver great collaboration and teamwork, which will improve the overall efficiency and quality of our services.”

Ben Reed, syngo Business Manager, said: “Siemens Healthineers syngo Virtual Cockpit software is now in use in a number of countries around the world, and we were delighted that InHealth agreed to be our UK Pilot for this new functionality. This first install, at Frimley Park Hospital, practically next door to our own offices, was the ideal test bed, and it is great to work with such an engaged team from InHealth, both from the technical side and the clinical side. We look forward to working together over the next few months to realise and quantify the potential benefits of the solution, and to a wider roll-out across the InHealth fleet in the future.”

Find out more here:

Official opening of InHealth’s dedicated MRI facility at Kingston Hospital NHS Foundation Trust

Since 2009, InHealth has been providing a first-class MRI service to NHS patients at Kingston Hospital.

Building on this partnership, InHealth were awarded a 15-year contract in 2017 to provide an exclusive, fully managed MRI service with 3 new MRI scanners that would support the growing demand for MRI services in the area and deliver

a flexible and responsive service to maximise patient dignity and privacy.

With a brief to support the Trust in meeting this demand within a compromised physical environment, in 2017, InHealth began the project by refurbishing the Trust’s Bernard Meade Wing – a decommissioned pathology lab that was stripped out and refurbished to support the Trust in temporarily re-locating their Trauma and Orthopaedics department.

The second phase saw the permanent Trauma and Orthopaedics department refurbished, with the team moving in, in October 2018.

And then the third phase – construction of the new InHealth MRI building – a purpose built, 3 storey facility with 2 new Siemens MRI scanners, a 3T Skyra and a 1.5T Aera.

To complete the project, the existing MRI department was refurbished and a new 1.5T Aera installed.

As an InHealth, standalone MRI facility built on the Trust’s grounds, each phase of the project brought an opportunity to deliver innovation and fresh thinking that would make the most of the restricted space available, while integrating and refreshing the existing facilities.

From demolition and ground works, to unforeseen challenges with pipework not known before construction, InHealth worked in partnership with Kingston Hospitals to avoid any disruption to the everyday service, arranging weekend installation and construction so that patient care was unaffected. Through a team of dedicated Project Managers, InHealth liaised with contractors and clinicians to plan every aspect of the complex build to make sure that quality and accessibility of service was prioritised.

Within three months, the Trauma and Orthopaedic department refurbishment was completed in October 2018 and less than a year later, the new MRI facility was ready to welcome patients and deliver a full MRI service.

Today, more than 40 InHealth staff manage the day-to-day operations of the unit, seeing over 70 patients every day – both in and outpatients. In partnership with Kingston Hospitals NHS Trust, we deliver a fantastic patient experience and continue to build on the strong partnership that provides valuable collaboration and learning to ultimately improve patient care and our ability to make healthcare better, now and in the future.

The official opening took place on Tuesday 5th November, with Geoff Searle, InHealth Chief Executive, Linda Mestre, Imaging Services Manager, the InHealth team and representatives from Kingston Hospitals NHS Trust.


InHealth Group announces new Chairman and Chief Executive Officer

InHealth Group is pleased to announce the appointment of Geoff Searle as Chief Executive Officer – InHealth, with Richard Bradford, current CEO, moving into the role of Chairman for InHealth Group Holdings PLC. Geoff has been part of the InHealth Executive Team as Managing Director, Integrated Services, since March 2017. As Chief Executive Officer, Geoff takes on responsibility for all InHealth operations, combining the former Integrated Services and Specialist Services divisions.

6th InHealth Radiographer Reporting Study Evening

Pathways, Practitioner, Promotion: The role of the radiographer

Over the last 25 years, we have seen the role of a radiographer develop considerably. Evolution of healthcare has necessitated changes in roles, shifting care across the entire workforce including assistant, practitioner and advanced practitioners.

The health service, however, is demanding more and more. In particular, the Allied Health Professions, including radiographers, are being required to upskill in order to cope with the new models of care and streamlined pathways, all in a backdrop of significant capacity issues facing radiology. This is in addition to our own workforce crisis, so how do we manage this demand?

InHealth Reporting, in conjunction with the SCoR & BIR are proud to present our 3rd Annual North Region Study Evening; Pathways, Practitioner, Promotion: The role of a radiographer, where we will aim to take a closer look at this challenge. We once again have an excellent panel of speakers who will offer their expertise and insights into what is required from our profession to deliver against the demands of today’s NHS. We ask how the 3 “P’s” can enable radiographers to influence the outcomes of the main “P” in all of this……The Patient!


Penny Owens, Director of Allied Health Professionals
Division Of Cancer, Diagnostics and Clinical Support – RCR/SCoR reporting standards & the role of the NHS Assembly

Dr Richard Booton, Clinical Director for Lung Cancer & Thoracic Surgery and Professor of Respiratory Medicine
University of Manchester – Implementing a Rapid Pathway Service

Dr Sammy Quaife, Senior Behavioural Scientist
University College London – Behavioural challenges and opportunities of introducing lung cancer screening in the UK

Fiona Thow, Head of Imaging Services Transformation
NHS Improvement – What does the National Imaging Strategy mean for Radiographers?

View the full presentation: The Role of the Radiographer Full Presentation

Watch the full event here

Celebrating Allied Health Profession (AHP) Day

Today is AHPs day, which takes place across the country and is a grass root opportunity for AHPs to come together and celebrate being part of the AHP family. It’s is a social movement to enable AHPs to collaborate within services, organisations and regions to:

  • Improve awareness of the roles of the 14 allied health professions (see below)
  • Demonstrate the achievements of local services and their impact on patient care and population health
  • Support integrated working with other services and organisations
  • AHPs are now the second largest healthcare workforce with significant opportunities to support delivery of the NHS long term plan

In the UK, allied and scientific health professions include:

  1. Art Therapists
  2. Drama therapists
  3. Music therapists
  4. Chiropodists/podiatrists
  5. Dietitians
  6. Occupational therapists
  7. Operating Department Practitioners
  8. Orthoptists
  9. Osteopaths
  10. Paramedics
  11. Physiotherapists
  12. Prosthetists and Orthotists
  13. Radiographers
  14. Speech and language therapists

At InHealth, we have almost 600 Allied Health Professionals, the majority of which are Radiographers, but also include Physiotherapists and Operating Department Practitioners.

These roles play an integral part in how we make healthcare better and provide excellent services to our patients, with many of the people in these roles having developed their careers over a number of years, both at InHealth and in other organisations.

Thank you to all of our Allied Health Professionals!

InHealth ranked at number 167 on the 15th annual Sunday Times Grant Thornton Top Track 250

We are pleased to announce that InHealth has been ranked at 167 on the Sunday Times Grant Thornton Top Track 250.

Published on Sunday 6th October 2019, the 15th annual Sunday Times Grant Thornton Top Track 250 league table ranks Britain’s private mid-market growth companies with the biggest sales. The 41 companies headquartered in the southeast (compared to 38 in 2018) have made a strong contribution to the regional economy.

These companies, which include InHealth, increased combined sales 15% to £9.1bn and operating profits 39% to £769m and employ more than 58,000 people.

This ranking at number 167 demonstrates InHealth’s sustained growth in the last year, as we continue to add to the number of tests, scans and examinations that we carry out for more than 2 million patients annually.

Top Track 250 is sponsored by Grant Thornton and Lloyds Banking Group, and compiled by Fast Track, the Oxford-based research and networking events firm.

InHealth Woodlands MRI Centre – Frimley Park Hospital: Official opening

On Wednesday 4th September, we officially opened the new InHealth Woodlands MRI Centre, based at Frimley Park Hospital.

InHealth has had a long-standing relationship with Frimley Health NHS Foundation Trust for more than 25 years, having started with just one scanner in the main hospital. Opened in 1993 by Virginia Bottomley MP, the centre saw approximately 50 patients each week and was open Monday – Friday, 9am – 5pm.

Today, InHealth Woodlands MRI Centre is open 7 days a week, 14 hours a day and scans an average of 100 body parts each day. With 40 staff, including 16 Radiographers, the centre houses 2 scanners, with the addition of InHealth’s third MRI scanner located in the main hospital.

The centre operates smart booking, which maximises the number of patients that can be seen during the day and allows the team to offer complete flexibility on appointments.

InHealth Woodlands MRI Centre is a BUPA approved MRI centre and can accommodate patients of all ages. The centre also has a very low rate of claustrophobic refusal to scan, which is down to the fantastic team of Radiographers and Assistants, the facilities and the modern wide bore scanners. It also provides a bright, ultra-modern working environment for the MRI team; a team that has done a wonderful job in mobilising the centre and maintaining an exceptional level of service and care.

We are delighted to continue our great working relationship with Frimley Health NHS Foundation Trust and look forward to welcoming patients at InHealth Woodlands MRI Centre for years to come.


Update on PET-CT services in the Thames Valley area

Joint statement from NHS England and Improvement, Oxford University Hospitals NHS Foundation Trust, and InHealth

The NHS is committed to detecting more cancers earlier to save more lives. That means a major increase in scanning and diagnostics, so patients can easily access services like PET-CT scanning.

To that end, NHS England and Improvement, Oxford University Hospitals (OUH) NHS Foundation Trust, and InHealth are pleased to announce we have now signed a formal partnership agreement.

It creates new and additional services for patients who need these important services across the Thames Valley provided by InHealth while sustaining the PET-CT scanning service on the Churchill site provided by the OUH.

These brand-new scanning facilities will be based in Milton Keynes (Milton Keynes University Hospital NHS Foundation Trust), Swindon (Great Western Hospitals NHS Foundation Trust) and Reading (Royal Berkshire NHS Foundation Trust) provided by InHealth using highly skilled clinical staff.

The new sites will use modern mobile scanners, with the aim of putting in place permanent facilities in the longer term.

This new arrangement will help reduce waiting times, as well as ensuring the easy transfer of scans and scan reports between different doctors and sites in more convenient locations for patients across the region.

In time, there may also be an opportunity to develop additional local scanning services across the Thames Valley.