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Breast Screening Patient Feedback
NORTH AND EAST DEVON
February 2026 (BBC Spotlight interview)
"If you're also interested in a local angle on International Cancer Day, I recommend speaking to the Exeter & Devon Breast Screening team who caught my breast cancer virtually hidden in my milk ducts though a routine mammogram yet there are a staggering number of women in the area who do not attend this free life and breast saving service (including our bee keeper who since my positive experience has gone and is absolutely fine). More women must be encouraged to go as no matter how vigilant one might imagine there checking for lumps maybe there are some early stages of cancer that will only be picked up at a screening mammogram, ultrasound followed by a biopsy! I had it all and a mastectomy last Spring and feel blessed to have had the experience I did in Exeter... 5 Stars!"
JARVIS CENTRE
September 2025
“I would like to take this opportunity to thank all those who cared for me following a breast cancer diagnosis in February this year. Getting told I have breast cancer was something I've always thought may happen to me (my Mum had it), and it's lurked in the background. But for it to be discovered at an early stage felt very fortunate indeed. Then, to have the incredibly thorough, efficient and kind care I received made me feel lucky. It's important to me to list as many departments and individuals as I can - each has helped to make me feel confident that the very best was being done to ensure I got well again. My thanks go to the ladies in the mammogram service, without you, my tumour wouldn't have been discovered.”
JARVIS CENTRE
September 2025
“I wanted to thank you for the amazing treatment I received. This was my first experience of breast screening and for me it turned out to be quite traumatic having had to undergo two biopsies and now a possible operation. Despite this, your team have been wonderful, highly professional but also showing kindness and compassion which is essential for good patient care. As a front-line NHS worker myself, I know that we don't always get the appreciation we deserve, but I want you all to know you are very appreciated by me and by many women like me. Keep up the amazing work you are doing!”
JARVIS CENTRE
September 2025
“I just wanted to give some positive feedback and to say thank you to the lovely ladies who I saw. I was very nervous as it was my first time having a mammogram. They were fabulous so professional, reassuring and friendly.”
JARVIS CENTRE
August 2025
“I attended for routine breast screening and I’m a recently retired GP and trainer, and I wanted to feedback how impressed I was with the service and the care I received. The whole experience from the letters and messages regarding appointment, the care, expertise and in particular the excellent communication skills of the Radiographer who did my screening was outstanding!”
JARVIS CENTRE
January 2025
“I should like to thank you all for the care you showed me when I was recently treated at the Jarvis Centre. I have now had my Lumpectomy and the outcome was very encouraging. I have two sessions of radiography booked for the beginning of January and then hopefully my treatment at the hospital will be complete. I had wonderful care there and am so grateful to all those who made this ‘bumpy road’ such a relatively smooth ride. Thank you for the referral and your kindness with my consultations with you.”
JARVIS CENTRE
January 2025
“I attended a routine mammogram. I heard there was traffic so left earlier, but was in the car park by 9.10am for my 9.30am appointment. I found the unit easily and virtually went straight in. Both ladies I saw were lovely and the actual mammogram wasn't as uncomfortable as previous ones! I was back at my car by 9.25am so the parking was free as I was under 20 minutes! A huge thank you from me for the professionalism and efficiency of your staff.”
JARVIS CENTRE
June 2024
“To all the lovely staff at the Jarvis Centre, I underwent two biopsies, one ultrasound and a mammogram. I would like to thank everyone that day who saw and treated and cared for me. The procedures were far more comfortable than I anticipated and everyone was so kind and professional. I returned to get my results, and I am so grateful that I live in a country where I have free access to breast screening. From my recall, to biopsies, to follow ups, they have all been swift, yet calm and I have full confidence in all of you whatever the outcome.”
JARVIS CENTRE
May 2024
"I am writing to say a big thank you to the team at the Jarvis Centre. Being diagnosed with breast cancer isn't easy, but you were frank, knowledgeable and compassionate. I found it very helpful the way that you answered my questions honestly and I was prepared for what my biopsies were going to reveal. The two weeks you have to wait are difficult but I used to time to find out about breast cancer. From the start I was reassured by you. You were exactly correct in your predictions and I was very relieved to not need a mastectomy and to luckily have clear lymph nodes too. The skill required to assess the mammograms and the ultrasound to communicate the results to the patient and to get biopsies is amazing and life saving. I'm very grateful to you and the very kind nurses.
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NHS Breast Screening Service Contact Numbers
North & East Devon NHS Breast Screening Service
01392 262600
Surrey & North East Hampshire NHS Breast Screening Service
MP visits North Bristol Community Diagnostic Centre to see how it’s improving access for patients
Darren Jones MP visited the North Bristol Community Diagnostic Centre (CDC) today (Friday 10th January) to find out more about how it’s increasing access to tests and scans for the local population.
The Bristol North West MP, who is also Chief Secretary to the Treasury, was shown around the Cribbs Causeway centre by North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Joint CEO Maria Kane and Joint Chair Ingrid Barker, alongside Geoff Searle, CEO from InHealth, who run the site.
The visit came in the week that Prime Minister Keir Starmer outlined plans to tackle NHS waiting times through the Elective Reform Plan. Among the NHS measures to improve access to planned care is increased capacity through Community Diagnostic Centres and more surgical hubs, like the Bristol Surgical Centre currently being built at Southmead Hospital.
The North Bristol CDC fully opened in November next to the Asda store, after initially starting out in mobile units in the car park in April 2024. People can be referred directly for a range of diagnostic tests, including CT, MRI, endoscopy, and respiratory tests by GPs at some local practices or via NBT and UHBW. The CDC is open 12 hours a day, 7 days a week.
It is delivered through a partnership with independent healthcare provide InHealth and is their largest site and among the biggest in the country.
Since opening in April 2024, 28,000 people have attended for diagnostic tests, which in turn means people can start treatment sooner.
Opening the centre has helped NBT reduce the number of patients waiting longer than six weeks for diagnostic tests to below the national standard of 5% or lower.
There is also a Community Diagnostic Centre in Weston, run in partnership with UHBW as well as centres at Torbay, Yeovil and Redruth, as part of a broader partnership with InHealth to deliver 5 CDCs in the South West.
Construction work on the Bristol Surgical Centre at Southmead Hospital – a surgical hub for planned operations – is nearing completion ready to provide additional capacity across Bristol, North Somerset and South Gloucestershire for both NBT and UHBW when it opens later in the Spring.
Darren Jones, MP, said: “At the Budget, the Chancellor announced an extra £22.6 billion will be injected into the NHS over the next two years for day-to-day health spending. That investment will only deliver if it is linked to reform.
“On Monday, the Prime Minister set out how we plan to radically reform how people access care, with an ambitious but achievable target of cutting waiting times to a maximum of 18 weeks. Expanding the use of Community Diagnostic Centres, like this one in North Bristol, is an important part of that plan.”
NBT and UHBW Joint CEO, Maria Kane, said: “We know that providing services in the community, closer to people’s homes and where they work, helps them access health services and we are proud of the positive impact this centre has already had on our patients.
“We have made fantastic strides in reducing waiting times for diagnostic tests and treatment, but know there are still some people waiting longer than we would like for treatment and welcome plans to help people access care faster.”
Geoff Searle, CEO at InHealth said: “As a longstanding partner of the NHS for more than 30 years, this Government announcement further exemplifies how partnership working between our sectors will continue to bring real improvements for patients who need to access healthcare. With over 20 InHealth CDCs already open in England, operating 7 days a week, 12 hours a day, we know firsthand the difference they make in people’s journeys and we’re delighted to have created such a fantastic facility here in North Bristol”.