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Breast Screening Patient Feedback
NORTH AND EAST DEVON
February 2026 (BBC Spotlight interview)
"If you're also interested in a local angle on International Cancer Day, I recommend speaking to the Exeter & Devon Breast Screening team who caught my breast cancer virtually hidden in my milk ducts though a routine mammogram yet there are a staggering number of women in the area who do not attend this free life and breast saving service (including our bee keeper who since my positive experience has gone and is absolutely fine). More women must be encouraged to go as no matter how vigilant one might imagine there checking for lumps maybe there are some early stages of cancer that will only be picked up at a screening mammogram, ultrasound followed by a biopsy! I had it all and a mastectomy last Spring and feel blessed to have had the experience I did in Exeter... 5 Stars!"
JARVIS CENTRE
September 2025
“I would like to take this opportunity to thank all those who cared for me following a breast cancer diagnosis in February this year. Getting told I have breast cancer was something I've always thought may happen to me (my Mum had it), and it's lurked in the background. But for it to be discovered at an early stage felt very fortunate indeed. Then, to have the incredibly thorough, efficient and kind care I received made me feel lucky. It's important to me to list as many departments and individuals as I can - each has helped to make me feel confident that the very best was being done to ensure I got well again. My thanks go to the ladies in the mammogram service, without you, my tumour wouldn't have been discovered.”
JARVIS CENTRE
September 2025
“I wanted to thank you for the amazing treatment I received. This was my first experience of breast screening and for me it turned out to be quite traumatic having had to undergo two biopsies and now a possible operation. Despite this, your team have been wonderful, highly professional but also showing kindness and compassion which is essential for good patient care. As a front-line NHS worker myself, I know that we don't always get the appreciation we deserve, but I want you all to know you are very appreciated by me and by many women like me. Keep up the amazing work you are doing!”
JARVIS CENTRE
September 2025
“I just wanted to give some positive feedback and to say thank you to the lovely ladies who I saw. I was very nervous as it was my first time having a mammogram. They were fabulous so professional, reassuring and friendly.”
JARVIS CENTRE
August 2025
“I attended for routine breast screening and I’m a recently retired GP and trainer, and I wanted to feedback how impressed I was with the service and the care I received. The whole experience from the letters and messages regarding appointment, the care, expertise and in particular the excellent communication skills of the Radiographer who did my screening was outstanding!”
JARVIS CENTRE
January 2025
“I should like to thank you all for the care you showed me when I was recently treated at the Jarvis Centre. I have now had my Lumpectomy and the outcome was very encouraging. I have two sessions of radiography booked for the beginning of January and then hopefully my treatment at the hospital will be complete. I had wonderful care there and am so grateful to all those who made this ‘bumpy road’ such a relatively smooth ride. Thank you for the referral and your kindness with my consultations with you.”
JARVIS CENTRE
January 2025
“I attended a routine mammogram. I heard there was traffic so left earlier, but was in the car park by 9.10am for my 9.30am appointment. I found the unit easily and virtually went straight in. Both ladies I saw were lovely and the actual mammogram wasn't as uncomfortable as previous ones! I was back at my car by 9.25am so the parking was free as I was under 20 minutes! A huge thank you from me for the professionalism and efficiency of your staff.”
JARVIS CENTRE
June 2024
“To all the lovely staff at the Jarvis Centre, I underwent two biopsies, one ultrasound and a mammogram. I would like to thank everyone that day who saw and treated and cared for me. The procedures were far more comfortable than I anticipated and everyone was so kind and professional. I returned to get my results, and I am so grateful that I live in a country where I have free access to breast screening. From my recall, to biopsies, to follow ups, they have all been swift, yet calm and I have full confidence in all of you whatever the outcome.”
JARVIS CENTRE
May 2024
"I am writing to say a big thank you to the team at the Jarvis Centre. Being diagnosed with breast cancer isn't easy, but you were frank, knowledgeable and compassionate. I found it very helpful the way that you answered my questions honestly and I was prepared for what my biopsies were going to reveal. The two weeks you have to wait are difficult but I used to time to find out about breast cancer. From the start I was reassured by you. You were exactly correct in your predictions and I was very relieved to not need a mastectomy and to luckily have clear lymph nodes too. The skill required to assess the mammograms and the ultrasound to communicate the results to the patient and to get biopsies is amazing and life saving. I'm very grateful to you and the very kind nurses.
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NHS Breast Screening Service Contact Numbers
North & East Devon NHS Breast Screening Service
01392 262600
Surrey & North East Hampshire NHS Breast Screening Service
North Solihull Community Diagnostic Centre to open in Spring 2025
The diagnosis and treatment of a range of conditions is set to get quicker, thanks to a new centre in Chelmsley Wood.
NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation Trust are opening a new Community Diagnostic Centre (CDC) in Chelmsley Wood, in partnership with InHealth, the UK’s largest specialist provider of diagnostic solutions. The new centre will open to patients in Spring 2025.
With funding provided by NHS England, thousands of people will be able to visit it every year to get a wide range of diagnostic tests in one central place, away from a busy hospital site. The services will be for the use of the populations across North Solihull and the greater Birmingham area.
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The large archetype North Solihull CDC will be the first of its kind in Birmingham to be located in a retail location, situated at the shopping centre in Chelmsley Wood. It will offer high tech scanning, including MRI, CT, Ultrasound and Xray, as well as Endoscopy other Health Screening services,helping to detect a range of conditions quicker, ensuring patients can then be treated faster. Patients will be able to access the services via a clinician referral.
InHealth, NHS Birmingham and Solihull Integrated Care Board and University Hospitals Birmingham NHS Foundation Trust are working with LCP Group, landlords for the building in which the CDC will be located.
Faith Button, Chief Delivery Officer from NHS Birmingham and Solihull Integrated Care Board, said: “It’s great to see building work starting on our new Community Diagnostic Centre which will ensure more checks, tests and scans are available sooner for people in North Solihull and the greater Birmingham area. This will be a fantastic new resource for local people, helping them to get the diagnosis and care they need as soon as possible.”
Martin Richardson, Hospital Executive Director of Solihull Hospital (part of University Hospitals Birmingham NHS Foundation Trust) and Diagnostic and Cancer – Senior Responsible Officer (for the Integrated Care Board), said: “The new Community Diagnostic Centre will improve access to important scans and diagnostic tests for local patients in a purpose-built environment away from a main hospital setting. This will facilitate rapid GP direct access as well as providing non-urgent hospital diagnostics closer to communities. In addition, through offering a range of diagnostic tests and screenings, the facility will help to support early disease detection and prevention, ultimately improving future health outcomes for North Solihull and the greater Birmingham area.”
Geoff Searle, InHealth Chief Executive, said: “We’re incredibly pleased to be working in partnership with our NHS partners in the Midlands to create this new centre, which signifies another step forward in providing additional capacity, improving health outcomes and increasing the range, scale and accessibility of services for the local population of North Solihull.
“InHealth has been working in partnership with the NHS for more than 30 years, with more than 17 existing Community Diagnostic Centres in England, so we’re delighted to be expanding this model across the country”.
Rakesh Joshi, Director at LCP, part of M Core, managers of M Chelmsley Wood Shopping Centre. said; “We are thrilled to welcome the new CDC to M Chelmsley Wood. This has been a significant and longstanding collaboration with InHealth, and we are excited to see it come to fruition. The CDC will offer substantial benefits to the local community by reducing pressures on large hospitals and providing essential diagnostic services closer to home. Furthermore, the presence of the CDC is expected to increase both dwell time and footfall at the shopping centre, enhancing the overall experience for our visitors. We look forward to seeing the positive impact this development will bring to Chelmsley Wood and its residents.”
The new centre is also part of a national programme to help continue the recovery of services left overwhelmed by the impact of the COVID-19 pandemic. The Government has committed a £2.3billion national investment to open up to 160 CDCs by 2025 providing approximately 9 million additional tests a year for people nationwide.
Notes to Editors
About NHS Birmingham and Solihull Integrated Care Board
NHS Birmingham and Solihull Integrated Care Board (ICB) has oversight of the local health system, co-ordinating and planning in a way that improves population health and reduces inequalities. The ICB is responsible for delivery against all health elements of the Birmingham and Solihull Integrated Care System (ICS).
About University Hospitals Birmingham NHS Foundation Trust
UHB runs Heartlands, Good Hope, Solihull and the Queen Elizabeth hospitals; UHB also hosts the Institute of Translational Medicine (ITM).
The Trust has approximately 2,700 beds, over 80 theatres and a 100-bedded critical care unit – the largest in Europe, and cares for over 2.2 million patients each year, employing over 24,000 staff.
About InHealth
InHealth is the UK’s largest specialist provider of diagnostic solutions. Our mission is to make healthcare better and we do this by working with hospitals and commissioners across the NHS and independent sector.
InHealth provide tests, scans and examinations for more than 4 million patients a year.
About LCP
LCP is a national commercial property and investment company, headquartered in the West Midlands and is one of the UK’s largest private owners and managers of retail, leisure, industrial, office and residential property.