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Breast Screening Patient Feedback
NORTH AND EAST DEVON
February 2026 (BBC Spotlight interview)
"If you're also interested in a local angle on International Cancer Day, I recommend speaking to the Exeter & Devon Breast Screening team who caught my breast cancer virtually hidden in my milk ducts though a routine mammogram yet there are a staggering number of women in the area who do not attend this free life and breast saving service (including our bee keeper who since my positive experience has gone and is absolutely fine). More women must be encouraged to go as no matter how vigilant one might imagine there checking for lumps maybe there are some early stages of cancer that will only be picked up at a screening mammogram, ultrasound followed by a biopsy! I had it all and a mastectomy last Spring and feel blessed to have had the experience I did in Exeter... 5 Stars!"
JARVIS CENTRE
September 2025
“I would like to take this opportunity to thank all those who cared for me following a breast cancer diagnosis in February this year. Getting told I have breast cancer was something I've always thought may happen to me (my Mum had it), and it's lurked in the background. But for it to be discovered at an early stage felt very fortunate indeed. Then, to have the incredibly thorough, efficient and kind care I received made me feel lucky. It's important to me to list as many departments and individuals as I can - each has helped to make me feel confident that the very best was being done to ensure I got well again. My thanks go to the ladies in the mammogram service, without you, my tumour wouldn't have been discovered.”
JARVIS CENTRE
September 2025
“I wanted to thank you for the amazing treatment I received. This was my first experience of breast screening and for me it turned out to be quite traumatic having had to undergo two biopsies and now a possible operation. Despite this, your team have been wonderful, highly professional but also showing kindness and compassion which is essential for good patient care. As a front-line NHS worker myself, I know that we don't always get the appreciation we deserve, but I want you all to know you are very appreciated by me and by many women like me. Keep up the amazing work you are doing!”
JARVIS CENTRE
September 2025
“I just wanted to give some positive feedback and to say thank you to the lovely ladies who I saw. I was very nervous as it was my first time having a mammogram. They were fabulous so professional, reassuring and friendly.”
JARVIS CENTRE
August 2025
“I attended for routine breast screening and I’m a recently retired GP and trainer, and I wanted to feedback how impressed I was with the service and the care I received. The whole experience from the letters and messages regarding appointment, the care, expertise and in particular the excellent communication skills of the Radiographer who did my screening was outstanding!”
JARVIS CENTRE
January 2025
“I should like to thank you all for the care you showed me when I was recently treated at the Jarvis Centre. I have now had my Lumpectomy and the outcome was very encouraging. I have two sessions of radiography booked for the beginning of January and then hopefully my treatment at the hospital will be complete. I had wonderful care there and am so grateful to all those who made this ‘bumpy road’ such a relatively smooth ride. Thank you for the referral and your kindness with my consultations with you.”
JARVIS CENTRE
January 2025
“I attended a routine mammogram. I heard there was traffic so left earlier, but was in the car park by 9.10am for my 9.30am appointment. I found the unit easily and virtually went straight in. Both ladies I saw were lovely and the actual mammogram wasn't as uncomfortable as previous ones! I was back at my car by 9.25am so the parking was free as I was under 20 minutes! A huge thank you from me for the professionalism and efficiency of your staff.”
JARVIS CENTRE
June 2024
“To all the lovely staff at the Jarvis Centre, I underwent two biopsies, one ultrasound and a mammogram. I would like to thank everyone that day who saw and treated and cared for me. The procedures were far more comfortable than I anticipated and everyone was so kind and professional. I returned to get my results, and I am so grateful that I live in a country where I have free access to breast screening. From my recall, to biopsies, to follow ups, they have all been swift, yet calm and I have full confidence in all of you whatever the outcome.”
JARVIS CENTRE
May 2024
"I am writing to say a big thank you to the team at the Jarvis Centre. Being diagnosed with breast cancer isn't easy, but you were frank, knowledgeable and compassionate. I found it very helpful the way that you answered my questions honestly and I was prepared for what my biopsies were going to reveal. The two weeks you have to wait are difficult but I used to time to find out about breast cancer. From the start I was reassured by you. You were exactly correct in your predictions and I was very relieved to not need a mastectomy and to luckily have clear lymph nodes too. The skill required to assess the mammograms and the ultrasound to communicate the results to the patient and to get biopsies is amazing and life saving. I'm very grateful to you and the very kind nurses.
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NHS Breast Screening Service Contact Numbers
North & East Devon NHS Breast Screening Service
01392 262600
Surrey & North East Hampshire NHS Breast Screening Service
Official opening for refurbished and improved MRI centre at North Tyneside General Hospital
More people each month are now having MRI scans at North Tyneside General Hospital, thanks to a newly refurbished state-of-the-art facility that officially opened this week.
On Monday 12th January, representatives from InHealth and the Northumbria Healthcare NHS Foundation Trust, who have been working together for more than 20 years, held an official ribbon cutting ceremony at North Tyneside General Hospital to mark the recently renovated MRI centre.
Improvements include an upgrade in scanner technology to a Siemens Sola scanner, which boasts AI technology through Siemens Deep Resolve. This ensures an improved image quality, as well as shorter scan times, so that patients spend less time in the scanner, and more patients can be scanned.
The new whole-body MRI technology also allows for comprehensive myeloma screenings, which detect bone marrow cancer earlier and more accurately than traditional X-rays, providing detailed insights into disease spread, guiding biopsies and assessing treatment response. The upgrade to the MRI centre also includes the introduction of the ‘myExam Cardiac Assist’ tool, which utilises AI-powered algorithms to simplify and standardise cardiac exams. With two full-day cardiac sessions each week, this innovation ensures precise and reproducible scans, improving the quality and efficiency of cardiac care.
The centre is open 7 days a week and the upgraded scanner will support over 540 additional patients being scanned each year.
The full refurbishment of the centre also involved the addition of a dedicated staff room that provides a comfortable, spacious environment for teams to take time for wellbeing and refreshments during their breaks.
The hospital serves a large population in North Tyneside, meaning timely access to the latest world-class technology close to home and in fantastic healthcare facilities.
Marion Dickson, Northumbria Healthcare’s Executive Director for Clinical Support and Cancer Services, said: “Diagnostic tests such as MRI scans are critical to ensuring our patients get timely, high-quality care, so I’m delighted that the new facility is helping us get more patients their scans each month and onto the right treatment more quickly.
“We know that patients having an MRI may be anxious about the scan itself and what the results mean for them, so to be able to reduce the time they spend in the scanner and provide this service in comfortable surroundings is important.
“The upgrade will also support improved staff experience, and I am grateful to colleagues within the trust and at InHealth who have helped deliver this important project.”
Amelia Stanliand, InHealth’s Managing Director – Diagnostics, said: “We’re really pleased to be able to formally mark the opening of the MRI facility at North Tyneside, a £1.5million investment which is just the latest step in our long-standing relationship with Northumbria Healthcare.
I’d also like to say thank you to everyone involved in the creation and running of this unit, including the team of InHealth staff who manage the unit day-to-day, for all of their efforts and continuing to provide patients with access to the care they need, even during the refurbishment work.”
Guests at the opening event were given a tour of the new facility by InHealth and Northumbria Healthcare representatives ahead of the formal ribbon cutting ceremony to mark the official opening of the new facility.
Trust team: Birju Bartoli – Chief Executive, Eliot Sykes – Business Unit Director/Associate Medical Director, Emergency Service and Elective Care, Marion Dickson – Executive Director for Clinical Support and Cancer Services, Dr Rahul Dharmadhikari – Business Unit Director/Associate Medical Director, Clinical Support and Cancer Services, Paul McNeillie – Deputy Director of Clinical Support and Cancer Services, Dr Mark Twemlow – Radiology Clinical Lead.
InHealth team: Amelia Staniland: Managing Director – Diagnostics, Vickie Smith – Head of Operations North, Beth Dutton – Operations Manager – Northumbria, Arunkumar Metharuparampil – Regional Superintendent Radiographer – Northumbria, Abbie Llewellyn – Patient Administrator North Tyneside, Kit Endean – MRI Radiographer, Russel Las Pinas – Senior MRI Radiographer.
Northumbria Healthcare NHS Foundation Trust is one of the largest trusts in the country geographically, providing services to more than 500,000 people across Northumberland and North Tyneside.
Our staff provide care in hospitals, in the community and in people’s own homes. Our facilities include a specialist emergency care hospital – The Northumbria at Cramlington; general hospitals at Hexham, North Tyneside and Wansbeck (Ashington); community hospitals at Alnwick, Berwick and Blyth; integrated health and social care facilities at Haltwhistle and Rothbury; an outpatient and diagnostic centre at Morpeth; and sexual health centres in North Tyneside and Northumberland.
We are one of the North East’s largest employers with around 11,500 dedicated members of staff and have been rated outstanding by the Care Quality Commission twice since 2016.