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Breast Screening Patient Feedback
NORTH AND EAST DEVON
February 2026 (BBC Spotlight interview)
"If you're also interested in a local angle on International Cancer Day, I recommend speaking to the Exeter & Devon Breast Screening team who caught my breast cancer virtually hidden in my milk ducts though a routine mammogram yet there are a staggering number of women in the area who do not attend this free life and breast saving service (including our bee keeper who since my positive experience has gone and is absolutely fine). More women must be encouraged to go as no matter how vigilant one might imagine there checking for lumps maybe there are some early stages of cancer that will only be picked up at a screening mammogram, ultrasound followed by a biopsy! I had it all and a mastectomy last Spring and feel blessed to have had the experience I did in Exeter... 5 Stars!"
JARVIS CENTRE
September 2025
“I would like to take this opportunity to thank all those who cared for me following a breast cancer diagnosis in February this year. Getting told I have breast cancer was something I've always thought may happen to me (my Mum had it), and it's lurked in the background. But for it to be discovered at an early stage felt very fortunate indeed. Then, to have the incredibly thorough, efficient and kind care I received made me feel lucky. It's important to me to list as many departments and individuals as I can - each has helped to make me feel confident that the very best was being done to ensure I got well again. My thanks go to the ladies in the mammogram service, without you, my tumour wouldn't have been discovered.”
JARVIS CENTRE
September 2025
“I wanted to thank you for the amazing treatment I received. This was my first experience of breast screening and for me it turned out to be quite traumatic having had to undergo two biopsies and now a possible operation. Despite this, your team have been wonderful, highly professional but also showing kindness and compassion which is essential for good patient care. As a front-line NHS worker myself, I know that we don't always get the appreciation we deserve, but I want you all to know you are very appreciated by me and by many women like me. Keep up the amazing work you are doing!”
JARVIS CENTRE
September 2025
“I just wanted to give some positive feedback and to say thank you to the lovely ladies who I saw. I was very nervous as it was my first time having a mammogram. They were fabulous so professional, reassuring and friendly.”
JARVIS CENTRE
August 2025
“I attended for routine breast screening and I’m a recently retired GP and trainer, and I wanted to feedback how impressed I was with the service and the care I received. The whole experience from the letters and messages regarding appointment, the care, expertise and in particular the excellent communication skills of the Radiographer who did my screening was outstanding!”
JARVIS CENTRE
January 2025
“I should like to thank you all for the care you showed me when I was recently treated at the Jarvis Centre. I have now had my Lumpectomy and the outcome was very encouraging. I have two sessions of radiography booked for the beginning of January and then hopefully my treatment at the hospital will be complete. I had wonderful care there and am so grateful to all those who made this ‘bumpy road’ such a relatively smooth ride. Thank you for the referral and your kindness with my consultations with you.”
JARVIS CENTRE
January 2025
“I attended a routine mammogram. I heard there was traffic so left earlier, but was in the car park by 9.10am for my 9.30am appointment. I found the unit easily and virtually went straight in. Both ladies I saw were lovely and the actual mammogram wasn't as uncomfortable as previous ones! I was back at my car by 9.25am so the parking was free as I was under 20 minutes! A huge thank you from me for the professionalism and efficiency of your staff.”
JARVIS CENTRE
June 2024
“To all the lovely staff at the Jarvis Centre, I underwent two biopsies, one ultrasound and a mammogram. I would like to thank everyone that day who saw and treated and cared for me. The procedures were far more comfortable than I anticipated and everyone was so kind and professional. I returned to get my results, and I am so grateful that I live in a country where I have free access to breast screening. From my recall, to biopsies, to follow ups, they have all been swift, yet calm and I have full confidence in all of you whatever the outcome.”
JARVIS CENTRE
May 2024
"I am writing to say a big thank you to the team at the Jarvis Centre. Being diagnosed with breast cancer isn't easy, but you were frank, knowledgeable and compassionate. I found it very helpful the way that you answered my questions honestly and I was prepared for what my biopsies were going to reveal. The two weeks you have to wait are difficult but I used to time to find out about breast cancer. From the start I was reassured by you. You were exactly correct in your predictions and I was very relieved to not need a mastectomy and to luckily have clear lymph nodes too. The skill required to assess the mammograms and the ultrasound to communicate the results to the patient and to get biopsies is amazing and life saving. I'm very grateful to you and the very kind nurses.
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NHS Breast Screening Service Contact Numbers
North & East Devon NHS Breast Screening Service
01392 262600
Surrey & North East Hampshire NHS Breast Screening Service
New diagnostic centre in Torbay and South Devon will help to deliver care closer to home
Thousands of people in Torbay and South Devon will receive a faster diagnosis and treatment for a range of conditions including cancer, heart and lung disease when a new health centre opens in Torquay this summer.
Torbay and South Devon NHS Foundation Trust will open a new community diagnostic centre (CDC) in Market Street, Torquay, in partnership with InHealth, the UK’s largest specialist provider of diagnostic solutions, to speed up treatment, reduce waiting lists and provide care closer to home for people in remoter areas.
Once open, thousands of people will be able to receive a wide range of tests in the town centre rather than visiting Torbay Hospital, which will allow teams there to focus on more complex and urgent and emergency care and reduce the chance of appointments being postponed at times of high demand.
Torbay and South Devon NHS Foundation Trust will refer patients to the centre, where experienced clinicians will offer high tech scanning, including CTs and MRIs, x-rays, ultrasound and echocardiography (heart scans).
Arun Chandran, Torbay and South Devon NHS Foundation Trust’s Chief Operating Officer said: “We are really excited that people in Torbay and South Devon will be able to receive a range of important scans and tests in the town centre. We know how worrying it can be to wait for a diagnosis of cancer or another condition, and the opening of the new community diagnostic centre will enable people to get a quicker diagnosis and begin any treatment they might need.
“Having the Torbay and South Devon Community Diagnostic Centre based in the town will also help us to reduce the time people are waiting for a diagnosis and care and helps our NHS to deliver its promise to deliver more care closer to people’s homes.”
Geoff Searle, InHealth Chief Executive, said: “We are delighted to be working in partnership with Torbay and South Devon NHS Foundation Trust to provide key clinical services to the local population, from such a great, community location. Across our nationwide network of CDCs, we’ve seen the real difference and positive impact that centres like these can bring for patients, focussed on improving health outcomes, so we are proud of what our partnership with the NHS in the Torbay area will deliver for local people.”
The new community diagnostic centre in Torquay is one of five to be funded by NHS England South West in a partnership with InHealth, which has also seen mobile units going out across the region while the fixed sites are under development.
Dr Michael Marsh, NHS England’s South West Regional Medical Director, said: “This is about making a step-change in diagnostics for patients in the South West. We’re already bringing down long waits for patients, following the pandemic, but this will make a huge difference in our ability to diagnose people quickly and get them through to treatment.
“It will increase our capacity rapidly, reaching into the more-remote corners of the South West as well as serving the bigger centres of population. We hope the model will help us attract and retain staff, as well as training more for the future.”