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Breast Screening Patient Feedback
NORTH AND EAST DEVON
February 2026 (BBC Spotlight interview)
"If you're also interested in a local angle on International Cancer Day, I recommend speaking to the Exeter & Devon Breast Screening team who caught my breast cancer virtually hidden in my milk ducts though a routine mammogram yet there are a staggering number of women in the area who do not attend this free life and breast saving service (including our bee keeper who since my positive experience has gone and is absolutely fine). More women must be encouraged to go as no matter how vigilant one might imagine there checking for lumps maybe there are some early stages of cancer that will only be picked up at a screening mammogram, ultrasound followed by a biopsy! I had it all and a mastectomy last Spring and feel blessed to have had the experience I did in Exeter... 5 Stars!"
JARVIS CENTRE
September 2025
“I would like to take this opportunity to thank all those who cared for me following a breast cancer diagnosis in February this year. Getting told I have breast cancer was something I've always thought may happen to me (my Mum had it), and it's lurked in the background. But for it to be discovered at an early stage felt very fortunate indeed. Then, to have the incredibly thorough, efficient and kind care I received made me feel lucky. It's important to me to list as many departments and individuals as I can - each has helped to make me feel confident that the very best was being done to ensure I got well again. My thanks go to the ladies in the mammogram service, without you, my tumour wouldn't have been discovered.”
JARVIS CENTRE
September 2025
“I wanted to thank you for the amazing treatment I received. This was my first experience of breast screening and for me it turned out to be quite traumatic having had to undergo two biopsies and now a possible operation. Despite this, your team have been wonderful, highly professional but also showing kindness and compassion which is essential for good patient care. As a front-line NHS worker myself, I know that we don't always get the appreciation we deserve, but I want you all to know you are very appreciated by me and by many women like me. Keep up the amazing work you are doing!”
JARVIS CENTRE
September 2025
“I just wanted to give some positive feedback and to say thank you to the lovely ladies who I saw. I was very nervous as it was my first time having a mammogram. They were fabulous so professional, reassuring and friendly.”
JARVIS CENTRE
August 2025
“I attended for routine breast screening and I’m a recently retired GP and trainer, and I wanted to feedback how impressed I was with the service and the care I received. The whole experience from the letters and messages regarding appointment, the care, expertise and in particular the excellent communication skills of the Radiographer who did my screening was outstanding!”
JARVIS CENTRE
January 2025
“I should like to thank you all for the care you showed me when I was recently treated at the Jarvis Centre. I have now had my Lumpectomy and the outcome was very encouraging. I have two sessions of radiography booked for the beginning of January and then hopefully my treatment at the hospital will be complete. I had wonderful care there and am so grateful to all those who made this ‘bumpy road’ such a relatively smooth ride. Thank you for the referral and your kindness with my consultations with you.”
JARVIS CENTRE
January 2025
“I attended a routine mammogram. I heard there was traffic so left earlier, but was in the car park by 9.10am for my 9.30am appointment. I found the unit easily and virtually went straight in. Both ladies I saw were lovely and the actual mammogram wasn't as uncomfortable as previous ones! I was back at my car by 9.25am so the parking was free as I was under 20 minutes! A huge thank you from me for the professionalism and efficiency of your staff.”
JARVIS CENTRE
June 2024
“To all the lovely staff at the Jarvis Centre, I underwent two biopsies, one ultrasound and a mammogram. I would like to thank everyone that day who saw and treated and cared for me. The procedures were far more comfortable than I anticipated and everyone was so kind and professional. I returned to get my results, and I am so grateful that I live in a country where I have free access to breast screening. From my recall, to biopsies, to follow ups, they have all been swift, yet calm and I have full confidence in all of you whatever the outcome.”
JARVIS CENTRE
May 2024
"I am writing to say a big thank you to the team at the Jarvis Centre. Being diagnosed with breast cancer isn't easy, but you were frank, knowledgeable and compassionate. I found it very helpful the way that you answered my questions honestly and I was prepared for what my biopsies were going to reveal. The two weeks you have to wait are difficult but I used to time to find out about breast cancer. From the start I was reassured by you. You were exactly correct in your predictions and I was very relieved to not need a mastectomy and to luckily have clear lymph nodes too. The skill required to assess the mammograms and the ultrasound to communicate the results to the patient and to get biopsies is amazing and life saving. I'm very grateful to you and the very kind nurses.
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NHS Breast Screening Service Contact Numbers
North & East Devon NHS Breast Screening Service
01392 262600
Surrey & North East Hampshire NHS Breast Screening Service
Official opening for state-of-the-art scanner at Hexham hospital
Hundreds of people each month are now having key scans at a rural Northumberland hospital, thanks to a state-of-the-art facility officially opened this week by the area’s MP.
On Friday (September 10), Guy Opperman MP unveiled a plaque at Hexham General Hospital to mark the MRI scanner, which represents the latest development in an important partnership between Northumbria Healthcare NHS Foundation Trust and InHealth, a specialist diagnostic provider.
The state-of-the-art machine has actually been in operation for more than 18 months now, with the original plans for an opening ceremony put on hold due to the pandemic.
Since opening, the service, operating three days a week, is seeing around 300 patients every month for key diagnostic scans, including around 25 cardiac patients per month undergoing specialised scans and 15 arthrograms – high-tech imaging for musculoskeletal conditions.
The hospital serves a large rural hinterland in the west of Northumberland, meaning timely access to the latest world-class technology much closer to home for many, not just in Northumbria Healthcare’s catchment, but across a wider, fairly remote area with limited access to MRI facilities.
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Dr Rahul Dharmadhikari, radiology consultant and director of the Clinical Support and Cancer Services Business Unit at Northumbria Healthcare, said: “Patients undergoing these scans may be nervous both about the procedure itself and what the results mean for them and their loved ones, so it’s important that these diagnostic tests take place as quickly as possible.
By having this facility at Hexham, in addition to the three scanners at our other sites, it means that a large number of patients can now access this service much closer to home, which can help to make them feel more comfortable.
Quick and accurate diagnostic testing so that we can start the right treatment as soon as possible is crucial to us as clinicians in ensuring we provide our patients with the high-quality care that they expect from us at Northumbria, and which the Hexham radiology team have continued to deliver despite recent challenges.”
The scanner at Hexham, which replaced a previous mobile unit, represents the most recent step in a more-than-15-year partnership between Northumbria Healthcare and InHealth, which has seen scanners already installed at the Trust’s North Tyneside, Wansbeck and Northumbria hospitals.
Geoff Searle, InHealth’s CEO, said: “We’re really pleased to be able to formally mark the opening of the MRI facility at Hexham, a £1.5million investment which is just the latest step in our long-standing and fruitful relationship with Northumbria Healthcare.
We hope that this partnership continues well into the future, with valuable collaboration and learning that ultimately improves patient care and our ability to make healthcare better, together.
I’d also like to say thank you to everyone involved in the creation and running of this unit, including the team of InHealth staff who manage the unit day-to-day, for all of their efforts, not least for navigating through the pandemic and continuing to provide patients with access to the care they need.”
Mr Opperman was given a tour in the company of InHealth and Northumbria Healthcare representatives to see the facility which has already and will continue to support many of his constituents.
“I am delighted to be opening Hexham Hospital’s new MRI scanner, which will be a great addition to our local hospital, and deliver quicker diagnostics outcomes for my constituents,” he said. “I have always said I will fight for as many health services as possible to be delivered locally in Tynedale and this is a vote of confidence in our local hospital.”
The new facility has resulted in a greatly improved use of space, better patient flow, better staff facilities and a more joined-up approach to diagnostic imaging at Hexham.
The dedicated unit was created following the conversion of the existing records room and small offices, and now boasts a new shared reception desk, examination room, equipment room, control room, naturally-lit cannulation space with sub-wait and changing room, and an assisted toilet facility.